Who we are
Our website address is: https://dredzstore.com.
We are an online store offering 3D printed products, resin art, candles, clothing, and more.
Information We Collect
We may collect the following information when you interact with our website:
- Personal details (name, email, phone number, shipping/billing address).
- Payment information (processed via Razorpay or Instamojo; we do not store card or UPI details).
- Comments, reviews, or messages you post on our site.
- IP address, browser details, and cookies for security and analytics purposes.
Payments
We use Razorpay and Instamojo to process payments securely. Your payment details are directly handled by these gateways and are protected under their respective privacy policies:
- Razorpay: https://razorpay.com/privacy/
- Instamojo: https://www.instamojo.com/privacy/
We do not store or have access to your card, UPI, or net banking details.
Media Uploads
If you upload images to our website (e.g., for custom orders), avoid uploading images with embedded location data (EXIF GPS). Visitors may download and extract this data.
Cookies
We use cookies to:
- Save login and comment preferences.
- Improve user experience and site performance.
- Track anonymous analytics and marketing activity.
You can disable cookies in your browser settings, but some features may not work properly.
Embedded Content
Articles or products on this site may include embedded content (e.g., YouTube videos, Instagram posts). Embedded content behaves the same way as if you visited the other website directly.
How We Use Your Data
We use your personal data to:
- Process and deliver your orders.
- Communicate about your orders and provide customer support.
- Improve our website and services.
- Send promotional emails or updates (only if you subscribe).
Who We Share Your Data With
- Razorpay and Instamojo for payment processing.
- Shipping partners to fulfill deliveries.
- Spam detection and analytics services.
We do not sell or share your data with unauthorized third parties.
Data Retention
- Comments and related metadata are stored indefinitely.
- User account and order data are stored as long as required for tax, legal, and accounting purposes.
Your Rights
You have the right to:
- Request a copy of the personal data we hold about you.
- Request correction or deletion of your data (unless we are required to retain it for legal purposes).
To exercise these rights, contact us at support@dredzstore.com.
Where We Send Your Data
- Visitor comments may be checked through automated spam detection.
- Payment details are securely processed via Razorpay and Instamojo and never stored on our servers.
Contact Us
For privacy-related concerns, contact us at:
support@dredzstore.com