Introduction
Welcome to DRedZ Store (https://dredzstore.com). By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.
If you do not agree with these terms, please do not use our website.
Eligibility
- You must be at least 18 years old to make purchases on our website.
- By using our site, you confirm that all information you provide is accurate and complete.
Products and Services
- We sell 3D printed products, resin art, candles, clothing, and related accessories.
- Product images are for representation purposes; actual products may vary slightly due to handmade or 3D printing processes.
- We reserve the right to modify product details, pricing, or availability at any time without prior notice.
Orders and Payments
- Orders are confirmed only after successful payment via Razorpay or Instamojo.
- We do not store any card or UPI details; payments are processed securely by the respective gateways.
- In case of payment failure, the order will not be processed.
Shipping and Delivery
- We ship across India (custom shipping for other countries upon request).
- Delivery timelines are estimates and may vary due to external factors like courier delays or unforeseen events.
- Customers are responsible for providing correct shipping details.
Returns, Refunds, and Cancellations
- Custom-made or personalized items (like custom 3D prints or resin art) cannot be returned or refunded unless damaged during delivery.
- Standard products can be returned within 7 days of delivery if unused and in original packaging.
- Refunds (if applicable) will be processed via the original payment method and may take 5-7 business days.
- Cancellations are allowed only before order dispatch.
Pricing and Taxes
- All prices listed are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
- We reserve the right to modify prices without notice.
User Accounts
- You are responsible for maintaining the confidentiality of your account and password.
- Any unauthorized use of your account should be reported to us immediately.
Intellectual Property
- All content on our website (images, designs, text, etc.) is owned by DRedZ Store and protected by copyright laws.
- Reproducing or using our content without permission is strictly prohibited.
Limitation of Liability
- We are not liable for indirect, incidental, or consequential damages arising from product use or delays in shipping.
- We are not responsible for damages caused by improper use of our products.
Third-Party Links
- Our website may include links to third-party sites (e.g., payment gateways). We are not responsible for their content or practices.
Changes to Terms
- We may update these Terms at any time. Continued use of our site after updates means you accept the revised Terms.
Governing Law
- These Terms are governed by the laws of India, and disputes will be handled in the jurisdiction of Surat, Gujarat.
Contact Us
For any queries regarding these Terms, contact us at:
support@dredzstore.com